Job Overview:

The Visual Merchandiser (VM) Manager is responsible for leading and managing all aspects of visual merchandising across the company's retail stores. This includes overseeing store design, developing and implementing visual merchandising strategies, ensuring brand consistency across all channels, and managing the VM budget and inventory. The ideal candidate will have a strong understanding of visual merchandising principles, a passion for creating engaging and impactful customer experiences, and the ability to lead and motivate a team.

Key Responsibilities

Store and Counter Visual Merchandising:

• * Oversee the visual merchandising activities for new and existing stores and other points of sale, including store planogram development, stock list and VM prop list creation, and on-site store setup.
• Ensure all VM activities are completed as per prescribed norms within the budget on day of store opening.
• Maintain brand consistency across all stores through regular store visits and implementing necessary changes
• Conduct research, ideate, and plan displays to enhance customer experience and drive sales.

Campaigns & Promotions:

• Supervise the design, production, and installation of displays for all campaigns and promotions
• Optimize budget utilization and ensure timely and effective execution of all display activities.
• Train store staff on new display guidelines and in-store customer journey.

VM Material Upgradation:

• Propose new and innovative designs for existing VM props to revamp stores.
• Research, find new vendors, and draw cost comparisons to finalize quotations within budget
• Supervise the team for the design and production of new VM materials

Training:

• Conduct regular trainings for new and existing stores based on VM guidelines.
• Train VM champs and other store staff on Kama standards and execution guardrails followed at HO.
• Drive sales by conducting on-floor training for new displays and in-store customer journeys.

Pop-Ups/Events:

• Supervise the design, production, and setup of displays for all pop-ups and events.
• Coordinate with marketing and corporate teams to ensure smooth execution of all events.
• Negotiate with vendors and ensure final setup is done on the day of the launch.

SketchUp Software:

• Work on new stores 3D drawings.
• Create store planograms.
• Design new prop constructions.

Qualification

• Bachelor's/Masters Degree in Visual Merchandising, Interior Design, or a related field.
• 7+ years of experience in Visual Merchandising, with at least 2 years in a managerial role.
• Strong understanding of visual merchandising principles and best practices.
• Proficiency in design software such as SketchUp, Photoshop and Illustrator
• Excellent project management, organizational, and communication skills.
• Ability to lead and motivate a team.
• Strong attention to detail and a creative mindset.
• Ability to work under pressure and meet deadlines.

Vertical	Positions	Exp	Education
Visual Merchandising	Manager- Visual Merchandising	7+ Years	-

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Job Overview:

We are seeking a strategic, data-driven Retention Marketing Expert to join our marketing team. In this role, you will be responsible for developing and executing retention strategies aimed at increasing customer loyalty, reducing churn, and improving lifetime value (LTV).You will leverage data analytics and customer insights to create personalized retention campaigns, build strong relationships with customers, and ensure seamless experiences across multiple touchpoints. This role requires someone with a strong background in CRM, email marketing, customer segmentation, and lifecycle marketing, with hands-on experience using Various CRM and Marketing Automation tools.

Key Responsibilities

Strategy Development:

• Develop and implement CRM strategies, including segmentation,personalization, and automation, to enhance customer engagement,retention, and lifetime value.
• Customer Journey Mapping: Analyze the customer journey and identify touchpoints where CRM efforts can enhance the overall experience.

Email Marketing:

• Lead the email marketing efforts, including planning, designing,executing, and analyzing email campaigns to optimize open rates,click-through rates, and conversions.

Push Notifications and SMS:

• Develop and execute push notification and SMS campaigns, ensuring relevant and timely messages that drive user engagement and conversions.

A/B Testing:

• Implement A/B testing and conduct post-campaign analysis to refine CRM strategies, continually improving performance.

Lifecycle Campaign Management:

• Plan and execute multichannel retention campaigns including email, SMS, Whatsapp,push notifications, and in-app messages to drive repeat purchases and subscription renewals.

Data-Driven Insights:

• Utilize data analytics to identify key drivers of churn, segment customers, and measure the effectiveness of retention efforts. Provide actionable insights to optimize campaigns.

Customer Segmentation & Personalization:

• Leverage customer data and behavior to create segmented, personalized marketing campaigns that speak directly to specific customer needs and preferences.

Cross-Functional Collaboration:

• Work closely with product, marketing, creative, customer support, and other teams to align retention strategies with overall business goals, ensuring a seamless customer experience.

Churn Prevention & Win-Back Campaigns:

• Develop targeted campaigns to prevent churn and re-engage lapsed customers through personalized communication, special offers, and loyalty programs.

A/B Testing & Optimization:

• Design and implement A/B tests to continually optimize retention strategies, focusing on open rates, conversion rates, and customer satisfaction metrics.

Reporting & KPIs:

• Monitor key retention KPIs such as churn rate, customer retention rate, LTV, and customer satisfaction (NPS). Regularly present performance metrics and insights to senior leadership.

Technology & Tools:

• Utilize CleverTap and other marketing automation platforms, CRM systems, and analytics tools (e.g. CleverTap Journeys, Google Analytics) to design, implement, and measure retention campaigns.

CRM Tools/Vendor Collaboration:

• Work closely with CRM vendors, to maximize the efficiency and effectiveness of CRM efforts and drive new initiatives. Should have strong knowledge in using e-CRM platforms.

Cost and Revenue Attribution:

• Monitor and analyze cost and revenue generated from CRM campaigns, ensuring a clear understanding of the ROI for each initiative.

Enhance And Monitor The Brand’s Visibility

• Work with creative/in-house agency to create, develop and manage content for brand’s online presence.
• Performing ad-hoc SEO audits and analysis to validate the content plan and approach.
• Identify and curate existing relevant content in line with the brand sense of purpose.

Qualification

• Minimum of 4-6 years of experience in digital marketing, CRM, email marketing, or related roles.
• Proven track record of successfully developing and executing digital and CRM strategies that resulted in increased customer engagement and revenue.
• Strong analytical and data-driven mindset.
• Exceptional communication and project management skills.
• Team player with the ability to collaborate cross-functionally.
• Create compelling and engaging brand content on social and e-retailer platforms which will attract viewers as well as amplification and interaction through social sharing.

Vertical	Positions	Exp	Education
Marketing	Manager:CRM	4-6 Years	-

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Job Overview:

Roles & Responsibilities:

• Build excel model for Raw Material planning & place order as per inventory norms & requirement
• Follow up with production planner on criticalities for market & ensure material availability as per the given plan
• Review and execution of PRs and ensures timely processing of Purchase Orders
• Follows-up with suppliers on PO acknowledgement and timely delivery of materials
• Ensures document control and management in line with procurement policy and statutory guidelines
• Acts as a single point of contact for all PO process topics. Develops professional relationships with cross-functional teams (e.g. planning, manufacturing, stores & finance) to ensure PR completeness, timely GRN and timely invoice processing
• Reviews Open PO’s along with strategic buyers to decide next steps. Minimizes Open POs (unless clearly requested)

Qualification:

• Bachelor’s degree
• Proficient in excel and understanding of basic planning principles
• 3-5 years’ experience in a PO processing roles in ERP system
• Good understanding of procurement principles and processes
• Good interpersonal skills and stakeholder management capabilities
• Excellent written and verbal communication skills

Vertical	Positions	Exp	Education
Projects	Raw Material Planner	-	-

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Job Overview:

We are seeking a dynamic and experienced Design Lead to oversee and inspire our design team in accompanying this transition in India and creating compelling and cohesive visual content, both static and video. Key missions will be to adapt key campaigns for the Indian local market, lead the creative process for India specific campaigns and develop ad hoc graphic items.

Key Responsibilities

Adapt key campaigns for India:

• From key campaigns created by the global brand team, the design team will create all adaptations for local market with derivation of assets for print, digital, social media, in-store.

Lead creative process of Indian local campaigns:

• Propose mood boards, align vision with the brand team, organize video and static shoots, produce and follow-up the creation process of all assets.

Develop ad hoc graphic items:

• For specific animations /occasions design promotional tools

Deliverables:

• Graphic design: Develop and execute creative solutions for marketing materials, including print, digital, and in-store collateral. Digital content includes website content, social media platforms, retail partners platforms. In-store includes visual merchandising assets and gift boxes.
• Local content production: lead the creative direction for video and static content, including promotional videos, tutorials, and brand stories, by collaborating with photographers, video producers and editors to ensure high-quality and engaging content that reflects brand values.
• Previous experience as a stylist would be a plus.
• Social Media Design: Create visually engaging content for social media platforms to enhance brand presence and drive engagement. Develop and execute social media campaigns that align with overall marketing strategies and brand messaging.

Team Leadership and Integration:

• Mentor and manage a team of designers, providing guidance, feedback, and professional development opportunities.
• Work closely with local marketing and sales teams to align design efforts with market objectives and customer insights.
• Work closely with global brand team based in Paris, to ensure brand consistency

Prerequisites:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field; advanced degree or relevant certifications are a plus.
• 7+ years of experience in design, with a strong portfolio showcasing expertise in graphic design, video content, and social media.
• Previous experience as a stylist would be a plus.
• Proven experience in a leadership role, with a track record of managing and mentoring design teams.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing tools (Premiere Pro, After Effects), and social media platforms.
• Strong understanding of branding, marketing strategies, and consumer behavior in the beauty industry.

Vertical	Positions	Exp	Education
Projects	Lead-Design	7	Bachelor’s degree in Graphic Design, Visual Arts, or a related field

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Job Overview:

An ambitious and energetic personnel to look after the avenue of Institutional Business channel and help us expand our B2B clientele.

Key Responsibilities

• Develop a growth strategy for Corporate Sales focused both on financial gain and Customer satisfaction in liaison with the Business Head.
• Generating sales lead for Corporate institutional Sales through relevant platforms / tools - Cold Calls, Emails, Meetings, Events, Online Research & social media hunting.
• Build and maintain a sanitized Customer Data Base.
• Conduct research to identify new markets and customer needs. Focus on continuous New Client Acquisition strategy.
• Promote the company's products/services by addressing or predicting client's objectives.
• Take charge of quotations, invoicing, payments and prepare sales contracts. Ensure smooth execution from production to payment received. Making sure the order is delivered as committed.
• Creating and participating in New Product Development/ Samples as per industry needs. Development of innovative gifting catalogues.
• Strong after-sales support and build long-term relationships with new and existing customers.

Skills:

• B2B selling experience is a MUST with Proven working experience as an Institutional sales manager
• Self-motivated and willing to work under target pressure. Able to understand and chase the sales numbers at best.
• Presentable with Excellent communication and people skills is must. Willing to travel as per business requirements.
• Strong Luxury Brand Affinity and a strong inclination towards maintaining the Brand Image.
• Good Working knowledge of MS Office.
• Should be a Graduate/ MBA & have 7+ years of experience.

Vertical	Positions	Exp	Education
Projects	Manager-Institutional Business	7+	Graduate/ MBA

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Job Overview:

Seeking young beauty enthusiasts who are looking forward to starting their career in Beauty Advisor role. People who want to attain knowledge in skin care products and want to build a progressive career in beauty would be preferred. As a Beauty Advisor, you would be offering personalized services to our customers and assisting them to select the right products according to their skin and hair condition.

Key Responsibilities

• Meet and maximize sales targets for the store.
• Extensive knowledge of Beauty Products and their ingredients.
• Provide exceptional service to every customer.
• Assist customers to find the products that meet their needs by recommending them right products
• Advise customers on how to take care of their skin and suggest them to take free consultation form our Ayurvedic Doctor.
• Increase the products sale by using sales techniques.
• Explaining to the customer about how product works and demonstrating them how to use it.
• Build customer relations and maintain it through follow-up calls and mailings.
• Cross-selling or upselling of beauty products, when appropriate (e.g., serums, body lotions and hair care products)
• Ensure proper presentation of products on shelves and organize floor area.
• Replenish stock as needed and manage inventory.
• Inform customers of prices and special offers.
• Prepare reports on returned and / or damaged beauty products.

Skills

• Good communication and Customer service skills.
• Enjoy working in a highly competitive, fast-paced environment.

Qualifications

• Education: Minimum 12th to Graduate

Vertical	Positions	Exp	Education
RETAIL SALES	BEAUTY ADVISOR	-	-

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