No. The amaaya card is just a token of your association with us and it is not required to redeem your points. To redeem the point in your account, all we would need is that you carry your phone so that we can validate your account through sending a One-Time-Password (OTP).
For all queries regarding Amaaya program, please e-mail us at [email protected] and we would be delighted to assist you.
In case you lose your card, no problem, just walk into any of our store and speak to the store manager or write in to us at [email protected]. We would be happy to help you.
The full set of terms and conditions governing the Amaaya program is available at www.kamaayurveda.in/amaaya.
Points once expired cannot be re-instated.
Points are non-transferable and not exchangeable for cash. The points can only be used to make purchase at Kama Ayurveda stores and at www.kamaayurveda.in.
If the number of points are less than the purchase value then the balance amount can be paid through cash/credit card/debit card.
To access your Amaaya account, visit www.kamaayurveda.in/amaaya. Access your profile by logging in. You can track the status of your points and also make changes to your profile.
The points earned can only be redeemed for purchase at Kama Ayurveda’s exclusive brand outlets and at www.kamaayurveda.in. Points cannot be redeemed at Kama Ayurveda’s stores inside Shopper’s Stop, Good Earth and Amethyst. Points cannot be redeemed at any online retailer except at www.kamaayuveda.com.
All of our inventory is kept in our own warehouse. We store, manage and ship our products to you, no matter where you are, with the utmost care and efficiency.
We at Kama Ayurveda are fully dedicated to our customers' satisfaction. Rest assured that Kama Ayurveda products available on our website are 100% genuine and authentic.
We at Kama Ayurveda maintain a very high level of quality control and till date, we receive minimal complaints about the quality of our packaging. Furthermore, less than 1% of our products we ship in a year are returned to us as damaged. To ensure your products remain undamaged during the shipping process, we package our products in bio-degradable study shipper boxes.
Job Overview:
The Visual Merchandiser (VM) Manager is responsible for leading and managing all aspects of visual merchandising across the company's retail stores. This includes overseeing store design, developing and implementing visual merchandising strategies, ensuring brand consistency across all channels, and managing the VM budget and inventory. The ideal candidate will have a strong understanding of visual merchandising principles, a passion for creating engaging and impactful customer experiences, and the ability to lead and motivate a team.
Key Responsibilities
Store and Counter Visual Merchandising:
Campaigns & Promotions:
VM Material Upgradation:
Training:
Pop-Ups/Events:
SketchUp Software:
Qualification
Vertical | Positions | Exp | Education |
---|---|---|---|
Visual Merchandising | Manager- Visual Merchandising | 7+ Years | - |
Job Overview:
We are seeking a strategic, data-driven Retention Marketing Expert to join our marketing team. In this role, you will be responsible for developing and executing retention strategies aimed at increasing customer loyalty, reducing churn, and improving lifetime value (LTV).You will leverage data analytics and customer insights to create personalized retention campaigns, build strong relationships with customers, and ensure seamless experiences across multiple touchpoints. This role requires someone with a strong background in CRM, email marketing, customer segmentation, and lifecycle marketing, with hands-on experience using Various CRM and Marketing Automation tools.
Key Responsibilities
Strategy Development:
Email Marketing:
Push Notifications and SMS:
A/B Testing:
Lifecycle Campaign Management:
Data-Driven Insights:
Customer Segmentation & Personalization:
Cross-Functional Collaboration:
Churn Prevention & Win-Back Campaigns:
A/B Testing & Optimization:
Reporting & KPIs:
Technology & Tools:
CRM Tools/Vendor Collaboration:
Cost and Revenue Attribution:
Enhance And Monitor The Brand’s Visibility
Qualification
Vertical | Positions | Exp | Education |
---|---|---|---|
Marketing | Manager:CRM | 4-6 Years | - |
Job Overview:
Roles & Responsibilities:
Qualification:
Vertical | Positions | Exp | Education |
---|---|---|---|
Projects | Raw Material Planner | - | - |
Job Overview:
We are seeking a dynamic and experienced Design Lead to oversee and inspire our design team in accompanying this transition in India and creating compelling and cohesive visual content, both static and video. Key missions will be to adapt key campaigns for the Indian local market, lead the creative process for India specific campaigns and develop ad hoc graphic items.
Key Responsibilities
Adapt key campaigns for India:
Lead creative process of Indian local campaigns:
Develop ad hoc graphic items:
Deliverables:
Team Leadership and Integration:
Prerequisites:
Vertical | Positions | Exp | Education |
---|---|---|---|
Projects | Lead-Design | 7 | Bachelor’s degree in Graphic Design, Visual Arts, or a related field |
Job Overview:
An ambitious and energetic personnel to look after the avenue of Institutional Business channel and help us expand our B2B clientele.
Key Responsibilities
Skills:
Vertical | Positions | Exp | Education |
---|---|---|---|
Projects | Manager-Institutional Business | 7+ | Graduate/ MBA |
Job Overview:
Seeking young beauty enthusiasts who are looking forward to starting their career in Beauty Advisor role. People who want to attain knowledge in skin care products and want to build a progressive career in beauty would be preferred. As a Beauty Advisor, you would be offering personalized services to our customers and assisting them to select the right products according to their skin and hair condition.
Key Responsibilities
Skills
Qualifications
Vertical | Positions | Exp | Education |
---|---|---|---|
RETAIL SALES | BEAUTY ADVISOR | - | - |
Step 1: Click on the Category of your choice.
Step 2: Click on SHOP NOW.
Step 3: Click on ADD TO CART.
Step 4: Click on CHECKOUT where you must complete the details of your order
and place your order successfully.
If you have any further questions, you can call our helpdesk 1800-123-2031 or chat with us using the Live chat at the bottom of your screen.
When you have clicked on the 'Checkout' button, you will be directed to a section where you can enter your Gift Voucher/Promotional code. On entering the code, the valid amount/offer will automatically be applied to your order. You can then proceed to checkout and pay the remaining amount using your chosen form of payment.
If you are still uncomfortable making online payments, you can use our Cash on Delivery (COD) facility. This facility allows you to pay your invoice amount in cash at the time of actual delivery at your doorstep. You can only make COD payments in Indian Rupees. Currently, we do not accept cheque or demand drafts. Due to the limitations of the logistics service providers, COD may not be available for all pin codes. The maximum order value limit for placing a COD order is Rs 15,000. There's no specific charge to avail COD on any order.
If you are registered with us, we will share regular email alerts with you about upcoming products. We also feature our newly launched products with a 'New Launch' marker on our home page for ease of browsing and shopping. Subscribe to our newsletters for latest updates on product launches and promotions.
We use the Razorpay Secure payment gateway for all card payments and also for Netbanking. These are standard secure payment methods so that we can ensure that all your online transactions with us are processed in an extremely safe manner. The 3D Secure password is an additional password that you'll be asked to enter after in your card details on the payment page. You'll be redirected to your individual bank's page where you'll have to enter the Verified by Visa password for Visa cards or SecureCode password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on our site.
Please contact our Customer Care on 1800-123-2031and we will be happy to talk you through and help you solve any issues you may be experiencing.
Yes, we will charge VAT & GST on all online orders. All prices shown are GST inclusive
For Domestic orders: You can pay for purchases using Cash on Delivery, Debit, Credit card, Netbanking methods as well as a variety of Wallets such as Paytm, Freecharge, Mobikwik etc.
For International Orders: You can pay for purchases using PayPal and Credit Card only.
Yes, we are happy to take your order over the telephone. You can reach us on +918929015306 (available on WhatsApp) or 1800-123-2031 (available on Call) where our Customer Care will be happy to help you. There may be certain products and promotions not available when ordering over the phone but we will try our best to advise on suitable substitutes.
If an item is out of stock and you are interested in purchasing it immediately, please use the Store Locator to find a store near you and call ahead to confirm that they have your desired product available.
Please refer to our Returns and Refunds Policy to understand if your order qualifies for a return.The Refund amount will reflect as per your bank guidelines which is usually within 7-10 business days.
For all orders that have been delivered, we do not entertain Return requests unless the order qualifies as per our Returns and Refunds Policy. For any such requirements, please call our Customer Care on 1800-123-2031 (Timings: 10am-6pm IST) or email us at [email protected].
We believe strongly in our products and their quality and want you to be completely happy with your purchase. If you are disappointed in any way we would like to know. Please see ourReturns and Refunds Policy.
Cancellation post shipment:Please contact our Customer Care on 1800-123-2031 (Timings: 10am-7pm IST) and we will be happy to help you with your order cancellation.
For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days. For International orders – All international orders are processed within 1 business day. You can expect delivery of the order within 3-7 business day.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. We highly recommend that you take your order delivery yourself as Kama Ayurveda takes no responsibility for goods signed by an alternative person.
Yes, Kama Ayurveda has physical stores in Delhi-NCR, Gurgaon, Bengaluru, Mumbai, Chennai, Kolkata, Ludhiana and more. Click on ourStore Locator to know more about our stores.
Each product in your order is first cushioned with a bio-degradable material and then placed in a sturdy recyclable shipper box. The box is then taped and prepared for shipping. We pride ourselves on the quality of our packaging.
All our deliveries are serviced through well-reputed couriers. As soon as your order is dispatched, you will receive an email with your package's tracking number as well as the name of the courier company that is processing your order. You can use the tracking number to track the status of your package on the courier company's website.
We dispatch most orders within 24 hours (i.e. excluding Sundays and public holidays). You can track your order from your Account section to get an update on where your order is. For your convenience, there is a Track Your Order tab which allows you to see the exact status of your order in real time.